Business Administration and Management Project Topics with Materials:

The purpose of this study was to examine generation Y motivators (work relation, work life balance and technology support) and how they affect their organizational commitment. The objectives guiding the study were; to assess the effect of workplace relationship on commitment of generation Y employees, to examine the effect of work life balance on... Continue Reading

Following the adoption of the new constitution by the Kenyan Government in the year 2010, the Judiciary undertook a transformation process which was necessitated by the demand by the people of Kenya though the constitution.  Kenya’s Judiciary has therefore embarked on massive transformation initiative which includes decentralization of power,... Continue Reading

Private healthcare system in Kenya have grown tremendously over the last two decades due to various reasons, among them lack of adequate and quality public healthcare services and introduction of user fees. This study therefore aimed at empirically examining the determinants that have influenced consumers’ choice for private health service... Continue Reading

    Islamic Banking is one of the rapidly developing areas of finance in Kenya and the world at large.  This study aimed to fill the gap in knowledge of the factors that enhance profitability of Islamic banking and especially in Gulf African bank. The objectives of the study were; to examine Shari’ah compliance as a factor influencing the... Continue Reading

ABSTRACT This study sought to investigate determinants of delays in the payment of private health insurance claims in Kenya. The study was guided by the following research questions: What is the influence of internal industry practices on the payment of private health insurance claims processing in Kenya? What is the influence of systems... Continue Reading

ABSTRACT Software as a service is a model that has recently been used to offer software systems in the world. The purpose of this research was to investigate the factors influencing implementation of ERP system as a SAAS among Small and Medium enterprises within the Manufacturing Industry in Nairobi County. Specifically, the study sought to... Continue Reading

ABSTRACT The primary objective of the study was to examine the effects of customer experience management on customer churn in the Telco Industry in Kenya. The specific objectives were: to determine the effect of social environment on mitigation of customer churn in the Telco Industry, to examine the effects of service interface on mitigation of... Continue Reading

Past research has shown that even though excellent strategic plans have been written in  public secondary schools, few have been successfully implemented. Crafting the best  strategic plan is not the end in itself. Final results can only be realized once the plan has been successfully implemented. It is a lot easier to craft strategic plans than... Continue Reading

Today businesses are expected to take on additional social responsibilities aside from  maximising profits and shareholders‟ wealth. Pressure from stakeholders have induced the  businesses to espouse sustainable practices that look beyond their economic and legal  requirements but also fulfil social obligations. However, due to their limited... Continue Reading

Tier one commercial banks in Kenya operate under an extremely competitive  environment in which there is competition for market share, customer numbers, loan  clients, deposits and profitability levels. One of the strategies that have been adopted  for the purposes of building competitive advantages is the adoption of new  technologies.... Continue Reading

Financial distress prospect is a key bother to the executives and different business  partners for quite some time. The impact of financial distress and bankruptcy on firms  is hard to the extent of ignoring it is impossible. Financial distress is not a selective  event it attacks or can happen both too big organizations and small... Continue Reading

Privacy invasion is an offence perpetrated by availability, access, and use of advanced  mobile devices when they land in the wrong hands of people who have the intention  of infringing into the space of either individuals or organizations. There have been  many incidences of infringement on people‟s privacy by exposing their personal lives ... Continue Reading

Small and Micro Enterprises play a vital role in job creation and make significant  contributions to economic growth in developed and developing economies alike.  However, one on the main challenges of small and micro enterprise has been access to  finances and capital. This study therefore sought to evaluate the factors influencing  Small and... Continue Reading

SACCOs operating front office services are required by law to comply with the regulations  stipulated in the SACCO societies Act enacted in the year 2008. The authority is mandated to: license, regulate and supervise the SACCO societies. This study explored the effect of SASRA   regulations on the Returns of SACCOs. This study focused on... Continue Reading

This study attempted to establish the effect of unionization on employees’ performance in  family owned businesses in Kenya. The need to manage employee performance every day is  the key to an effective performance management system. The researcher specifically sought  to establish the effect of union mediated in compensation on performance... Continue Reading

In Kenya, there are few empirical studies that focus on the relationship between budget and trade  deficit. The existing empirical studies used panel and cross-section data to examine the  relationship between budget deficit and trade deficit. The findings of these studies may not  adequately capture the relationship between the two deficits... Continue Reading

Security companies have resulted to Business Continuity Management (BCM)  practices in an effort to ensure continuity of business operations. Organizational  performance is crucial and BCM is one of the key driving forces to strengthen a  firm’s ability to withstand risks and survive under extreme organizational and  environmental pressures.... Continue Reading

Firms have always sought ways to gain a competitive advantage over their competitors; one  avenue that firms have pursued to improve their competitive position in this new business  environment is to increase the role of outsourcing in their operations, which has been found to  provide a competitive advantage and heightened performance to these... Continue Reading

The purpose of this research study was to investigate the effect of M-Pesa utilization on  the performance of Small and Medium Scale Enterprises (SMEs) in Nakuru town. M  Pesa is an SMS ‐ based money transfer system that allows individuals to deposit, withdraw  and send funds using their cell phones. The introduction of M-Pesa has... Continue Reading

Over the past five years, development in Non-Bank Financial Institutions (NBFIs) has assumed  high preposition in Kenya. The trend could be attributed to: their renewed provision of products  and services that banks either cannot or may not offer, also their potential to deliver other  savings, investments and risk management tools. However, a... Continue Reading

Firms across all industries continue to face the most disruptive market conditions in decades.  Increased competition has only accelerated and the battle for market share is now more aggressive in  the telecommunication industry. The objective of the study was to determine how competitive  advantage strategies applied by firms in the... Continue Reading

Commercial banking sector in Kenya is one of the most important facilitators of economic  growth, driven by competition and government regulations which have led to innovations of  various channels of bank service delivery; agency banking and mobile banking with the help of  support infrastructure; credit reference bureaus and deposit... Continue Reading

Audit reports by the office of the controller of budget for three consecutive years from  2013 – 2015 revealed gross financial mismanagement and a fall in revenue collection  even after County Governments have put in place the Integrated Financial Management  Systems (IFMIS) and e-pay systems in accordance with the requirements of the... Continue Reading

The rationale of this study was to examine the factors that influence the adoption of Information Technology  outsourcing by insurance companies in Kenya, with specific interest in four key factors; Establish how  Financial drivers, Focus on core competencies, Technological advancements and Government policy  influence adoption of Information... Continue Reading

Outsourcing has become an important business strategy because it enables businesses to  reduce and control operating costs, to improve company focus, to gain access to world class  capability and to free internal resources for other purposes. Outsourcing has been used as part  of the new public management agenda with the aim of increasing... Continue Reading