Explore Project Topics on: ORGANIZATIONAL CULTURE AND CONTROL EFFECTS ON SERVICE DELIVERY

ABSTRACT This study investigated the effect conflict management on organizational performance in organizations taking Action Aid Uganda as the study case. This study was inspired by the lower rates of organizational performances due to high levels of organizational conflicts especially amongst employees. The study employed a study case design to... Continue Reading

ABSTRACT Promotion policies increase morale, productivity and employment satisfaction, and to decrease turnover by rewarding employees who possess the desire, commitment and qualifications to advance within the organization. In addition to delivering value to customers and increasing the wealth of shareholders or owners, state owned enterprises... Continue Reading

Business Process Re-engineering (BPR) has been widely adopted by private businesses and has been a focus of research since the 1990s and it is still one of the top five management concerns for Information Technology (IT) executives globally. However, the adoption of BPR in the public sector in general, and in the public sectors of developing... Continue Reading

ABSTRACT Business Process Re-engineering (BPR) has been widely adopted by private businesses and has been a focus of research since the 1990s and it is still one of the top five management concerns for Information Technology (IT) executives globally. However, the adoption of BPR in the public sector in general, and in the public sectors of... Continue Reading

The study sought to find out the effects of Rapid Results Initiatives (RRI) on service delivery  in the civil service of the republic of Kenya. The research covered Mombasa County which  comprises of four Sub Counties namely; Likoni, Changamwe, Kisauni and Mombasa and  basically focused on the employees of the departments of Coordination of... Continue Reading

(Case study of Registered SMEs in Edo State) CHAPTER ONE INTRODUCTION 1.1   BACKGROUND TO THE STUDY In today’s highly competitive global market place, the pressure on organization’s to find new ways to creating and delivering value to customers is growing stronger. ICT is today being... Continue Reading

CHAPTER ONE INTRODUCTION 1.1   BACKGROUND TO THE STUDY Public Private Partnership (PPP) is a sustained and long-term partnering relationship between the public and private sectors to provide services and goods. Through PPP, the public sector seeks to bring together the resources of the public sector and the technical expertise of the private... Continue Reading

CHAPTER ONE INTRODUCTION 1.1   Background to the Study The importance of public sector reform to health and the grand economy cannot be overstressed. The current drive to improve management in governments through public service reform programs to increase efficiency, effectiveness, and the delivery of quality service to the public is common to... Continue Reading

The study investigated the effects corruption on service delivery in social institutions e.g health and education. In Bududa Local Government It was based on the following research objectives: l). To establish the relationship between corruption and social service delivery; 2).To establish the relationship between interference in recruitment... Continue Reading

ABSTRACT The purpose of this study was to assess the effects of bureaucratic processes on the public service delivery, a case of Mandera County. This was a descriptive study focusing on process of implementing and results thereof. A case study was conducted in the department of Lands in Mandera East. The study was guided by the following research... Continue Reading

Abstract Bankers are indispensable tool to the banking institutions, their job should fulfil their dominant needs and should become consistent with their expectations and values, and this will go a long way in determining the extent which a banker gets involved in organizational citizenship behaviour, or become comfortable with the organizational... Continue Reading

Abstract Bankers are indispensable tool to the banking institutions, their job should fulfil their dominant needs and should become consistent with their expectations and values, and this will go a long way in determining the extent which a banker gets involved in organizational citizenship behaviour, or become comfortablewith the organizational... Continue Reading

TABLE OF CONTENTS DECLARATION ......................................................................................................................... i APPROVAL ................................................................................................................................ ii DEDICATION... Continue Reading

ABSTRACT The study critically investigated the relationship between organizational culture and organizational outcomes. To achieve the objective of the study, descriptive research technique was adopted. A total number of one hundred and (105) copies of questionnaire were administered to respondents drawn from Guaranty Trust Bank Nigeria PLC,... Continue Reading

CHAPTER ONE INTRODUCTION 1.0 Introduction This chapter highlights the statement of the problem, background of the study, scope of the study, purpose, objectives and the significance of the study. 1.1 Background of the study Dayton trading is a private limited company incorporated in Uganda in 2010 with a share capital of 3 bilious ug.shs... Continue Reading

ABSTRACT In this world of globalization, computerized accounting system is becoming a very vital system in day to day operations to achieve developments in various organizations. In this survey carried to establish the impacts of computerized accounting system in improvements of organizations, research questions of both closed and open were issued... Continue Reading

n order to strengthen the competitive and operational capabilities of banks in Nigeria with a view towards returning global and public confidence to the Nigerian banking sector and the economy in general, the Central Bank of Nigeria instituted a banking reform in 2004. Mergers and Acquisitions have taken charge in creating a market niche by making... Continue Reading

n order to strengthen the competitive and operational capabilities of banks in Nigeria with a view towards returning global and public confidence to the Nigerian banking sector and the economy in general, the Central Bank of Nigeria instituted a banking reform in 2004.  Mergers and Acquisitions have taken charge in creating a market niche by... Continue Reading

Service delivery is the main mandate of the public sector and efficiency is critical to  service delivery. However, the public sector has experienced several challenges in  service delivery provision that impact the quality, timeliness and costs of these  services. In the Directorate of Immigration and Registration of Persons ... Continue Reading

OF EDUCATION, HEALTH, COMMERCE AND FINANCE ABSTRACTS The study examined the effect of Human capital Development Strategies on Organizational Performance in Enugu State Civil service from 2010 – 2017,... Continue Reading

CHAPTER ONE INTRODUCTION 1.1   Background of the Study: The role of organizational culture in shaping the design, structures and destiny of an organization cannot be overemphasized. Culture of any organization is not inborn; it is what people learn over the time period which they spend within the organization. It helps them to solve internal... Continue Reading

ABSTRACT The cognitive systems of human that helps in improving thinking and decision making were based upon organization culture. The multifaceted set of beliefs, assumptions and values helps in presenting different level of culture by conducting business at an effective manner. This research work try to assess the relationship between... Continue Reading

Abstract Organizational culture is an idea in the field of Organizational studies and management which describes the psychology, attitudes, experiences, beliefs and values (personal and cultural values) of an organization. It has been defined as 'the specific collection of values and norms that are shared by people and groups in an organization... Continue Reading

ABSTRACT World over, the operating environment for commercial banks has changed randomly occasioned by regulation and intense competition. This has led to exploration of many strategies in the commercial banks in a bid not only to survive but win competitive advantage. Implementation of these strategies has not always been successful and it has... Continue Reading

CHAPTER ONE INTRODUCTION 1.1   BACKGROUND TO THE STUDY Organizational culture defines the way employees complete tasks and interact with each other in an organization. The cultural paradigm comprises various beliefs, values, rituals and symbols that govern the operating style of the people within a company. Corporate culture binds the workforce... Continue Reading

  CHAPTER ONE INTRODUCTION 1.1   BACKGROUND TO THE STUDY Organizational culture refers to a system of shared assumptions, values, and beliefs that show people what is appropriate and inappropriate behavior. These values... Continue Reading

ABSTRACT This study is based on the effect of organizational culture on employee’s performance. (A study of Hardis and Dromedas Umunya, Anambra State). The study adopts the following object; to determine the relationship between training and development on employee’s competency, to examine the relationship between reward and productivity... Continue Reading

GSM SERVICE DELIVERY IN SMEs IN NIGERIA CHAPTER ONE INTRODUCTION 1.1      Background of the study In today’s highly competitive global market place, the pressure on organization’s to find new ways to creating and delivering value to customers is growing stronger. ICT is today being applied in many organizations in a wide range and... Continue Reading

ABSTRACT Every local government in Nigeria desires quality service delivery as it is pertinent to the sustainability of grassroots development. The fundamental factor in achieving quality services, are adequate and reliable of the revenue sources as well as quality human resources that will serve as instrument for formulation and implementation of... Continue Reading

CHAPTER ONE INTRODUCTION 1.1   Background of the Study It has been argued that service delivery and policy making have radically been re-interpreted with the shift from “top-down” policy processes to negotiation, and effective delivery. Services should no longer rest solely with professional and managerial staff but rather the aim is to... Continue Reading