Explore Project Topics on: EFFECT OF IMPLEMENTING INTERNAL CONTROL SYSTEM ON CUSTOMER SERVICE

EFFECTS OF INTERNAL CONTROL SYSTEM IN IMPLEMENTING THE PROCESS IN GOVERNMENT PARASTATALS  CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY In Nigeria, successive governments, since independence have set up autonomous organizations with legal independence and powers, having the initiative of private enterprises to carry on developmental... Continue Reading

PROPOSAL The purpose of this study is to analyze the effectiveness of the internal control system of the board of internal Revenue Enugu State. It cannot be over emphasized here that an effective internal control system does not  only ensure financial accuracy of transactions, but it reduces trade to the barest minimum. A good internal control... Continue Reading

1.1 INTRODUCTION The Institute of Charter Accountants defines the concept internal control system as “The whole system of control financial and otherwise established by the management in order to carry on the business of the enterprise in an orderly and efficient manner, ensure adherence to management policies, safeguard the assets and secure as... Continue Reading

1.1INTRODUCTION The Institute of Charter Accountants defines the concept internal control system as “The whole system of control financial and otherwise established by the management in order to carry on the business of the enterprise in an orderly and efficient manner, ensure adherence to management policies, safeguard the assets and secure as... Continue Reading

PROPOSAL The purpose of this study is to analyze the effectiveness of the internal control system of the board of internal Revenue Enugu State. It cannot be over emphasized here that an effective internal control system does not  only ensure financial accuracy of transactions, but it reduces trade to the barest minimum. A good internal control... Continue Reading

(A CASE STUDY OF BOARD OF INTERNAL REVENUE ENUGU STATE) PROPOSAL The purpose of this study is to analyze the effectiveness of the internal control system of the board of internal Revenue Enugu State. It cannot be over emphasized here that an effective internal... Continue Reading

ABSTRACT The study of internal control system as it is practiced in the civil service can not be over emphasize. The project which the researcher has worked on has to do with the civil service hence the topic internal control system in the civil service. (A Case study of Federal Ministry of Finance, Enugu). The researcher went ahead to determine... Continue Reading

ABSTRACT The study of internal control system as it is practiced in the civil service can not be over emphasize.  The project which the researcher has worked on has to do with the civil service hence the topic internal control  system in the civil service. (A Case study of Federal Ministry of Finance, Enugu). The researcher went ahead to... Continue Reading

ABSTRACT The study of internal control system as it is practiced in the civil service can not be over emphasize. The project which the researcher has worked on has to do with the civil service hence the topic internal control system in the civil... Continue Reading

ABSTRACT Project work being part of the requirement for the successful completion of the course is a commendable and much value integral part of the structure syllables. This have given me the opportunity to level into area of interest which internal control is applicable to civil services financial, and store controls this project work into the... Continue Reading

ABSTRACT Project work being part of the requirement for the successful completion of the course is a commendable and much value integral part of the structure syllables. This have given me the opportunity to level into area of interest... Continue Reading

ABSTRACT Project work being part of the requirement for the successful completion of the course is a commendable and much value integral part of the structure syllables. This have given me the opportunity to level into area of interest which internal control is applicable to civil services financial, and store controls this project work into the... Continue Reading

The aim of this study was to investigate the effect of customer service strategies on  customer loyalty of insurance firms. The study specifically sought to establish the  extent to which quality service, service bay ambience and technology support  strategies affect loyalty of CIC insurance Group customers in Nakuru County. In  order achieve... Continue Reading

ABSTRACT This study examine the effects of internal control system on risk management. The researcher consider employee of Nigerian television authority, Lagos centre as the population of the study. The study employed survey and descriptive research design. 100 questionnaire were randomly administered to the staff of NTA, Lagos center out of which... Continue Reading

Abstract  The research work aimed among others at determining the relationship between internal measures to proper accounting records. A survey research design was adopted for this research study and a sample size was selected using sampling technique as data used were... Continue Reading

Abstract This study was carried out to isolate and identify the bacteria which contaminate the fish market in Khartoum state which may cause food poisoning. The total number of swab samples was 240, Central market 120 sample and 120 samples from Almorda market. The swab samples were collected randomly in two these fish market from different sites... Continue Reading

1.2     STATEMENT OF PROBLEM In spite of the Commercial Banks importance in building economic growth and development, commercial banks are faced with problems ranging from lack of adequate and sound accounting system, procedures and for rendering returns and required information to Head Office, lack of experienced, qualified and well exposed... Continue Reading

ABSTRACT Abstract The study examined the effect of internal control on financial performance of selected federal parastatals with emphasis on educational institution. The main objective of the study was to establish the effect of internal control systems on financial performance in federal parastatals. The study specific objectives were; to... Continue Reading

ABSTRACT There is high record of business failure in the entire world today. This problem has ruined the economy of some country (both developed and developing) and is still eating deep in some till now. In most cases, business failure is usually traced to the non-functionality or the internal control system (lCS) put in place by the business... Continue Reading

ABSTRACT Customer service is the most important aspect of every business that builds its processes on the basis of customers going through the queue before receiving any service from the organization. These businesses become ineffective and inefficient if the queues are not moving well or the queues are not fluid. This research was inspired by the... Continue Reading

ABSTRACT The investigation of the challenges of implementing the RBIA in the ZNA was prompted by the growing calls for effective, efficient and economic utilisation of the finite audit resources to achieve the most impact in terms of IA service. The objectives of the study were to identify the key tenets of a RM framework, determine the role of IA... Continue Reading

(A CASE STUDY OF FIRST BANK OF NIGERIA PLC ENUGU MAIN) INTRODUCTION 1.1     BACKGROUND OF STUDY It is feared that the inability of management to ensure effective enforcement of rules and regulation have rendered that operations of internal... Continue Reading

TABLE OF CONTENT CHAPTER ONE 1.0          INTRDUCTION 1.1     BACKGROUN OF THE STUDY 1.2     STATEMENT IOF THE PROBLEM 1.3     RESAERCH QUESTIONAIRE 1.4     OBJECTIVE OF THE STUDY 1.5     SIGNIFICANCE OF THE STUJDY 1.6     RESAERCH HYPOTHESIS 1.7     SCOPE OF THE STUDY CHAPTER TWO 2.0     LITERATURE REVIEW 2.1... Continue Reading

ABSTRACT Telecommunication plays a significant role in the country's economic development. Firms' profitability, growth and survival depend upon efficiency and effectiveness of data, voice and media transmission. Across section survey of five customer care centers owned by three mobile service providers was done. Simple Random sampling was... Continue Reading

ABSTRACT Organizations in the hospitality industry are employing various strategies to retain customers to their facilities due to the increasing competition in the industry and the complexity of customers demand. One key strategy is to ensure efficient customer service to patrons of hotels. This study examines the influence of customer service... Continue Reading

Abstract  The study aimed at establishing the relationship between customer satisfaction, service quality and customer loyalty among customers of Centenary Rural Development Bank, Kabalagala branch. The study specifically intended to; (I) establish the level of customer satisfaction and service quality. (II) examine the level of customer loyalty... Continue Reading

TABLE OF CONTENTS DECLARATION ii APPROVAL ACKNOWLEDGEMENTS iv ABSTRACT TABLE OF CONTENTS vi CHAPTER ONE 1 THE PROBLEM AND ITS SCOPE 1 1.1 Background to the study 1 1.2 Statement of the problem 3 1.3 Purpose of the study 4 1.4 Research objectives 4 1.6 Scope of the study 5 1.6.1 Geographical scope 1.6.2 Theoretical scope 1.6.3 Content scope 1.6.4... Continue Reading

Abstract The project aims at providing a user-friendly application to enable Ghanaian small-scale firms to provide better after-sales service support. The provision of effective and efficient door-to-door customer service in Ghana has been a challenge to Small and Medium Enterprises (SMEs). This can be attributed to cost of acquiring technology... Continue Reading

          CHAPTER ONE  INTRODUCTION TO THE STUDY  1.1INTRODUCTIONS This chapter gives the overall background of the entire study of my research. It also entails the objectives of th                  ... Continue Reading

CHAPTER ONE INTRODUCTION TO THE STUDY 1.1 INTRODUCTIONS This chapter gives the overall background of the entire study of my research. It also entails the objectives of th... Continue Reading