CHALLENGES FACING PUBLIC TRANSPORT PROVIDERS IN PROVIDING QUALITY SERVICES TO CUSTOMERS - Project Ideas | Grossarchive.com

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ABSTRACT Measurement of efficiency levels of transport helps in identifying opportunities that enhance the public transport performance. This will facilitate effective and efficient management of fleets that provide public road transport and planning for interventions incase the sector needs improvement. Public transport sector is a key social... Continue Reading
TABLE OF CONTENTS Declaration ..................................................................................................... ii Approval ....................................................................................................... 1111 Dedication... Continue Reading
ABSTRACT Transport services are inadequate in quality and qualitative terms in most developing countries such as Nigeria which, relies on the importation of fairly used vehicles to meet the travel demands. The poor service delivery of transport system had created impediment towards the smooth movement of people, goods and services in some of urban... Continue Reading
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CHAPTER ONE INTRODUCTION 1.1Background to the Study Britannia Concise Encyclopedia (1995), defined Bank as a financial institution authorized to provide variety of financial services, including customer and business loans (generally short term), checking service, credit cards and saving accounts. A bank is a financial institution authorized by its... Continue Reading
CHAPTER ONE INTRODUCTION 1.1 Background to the Study Britannia Concise Encyclopedia (1995), defined Bank as a financial institution authorized to provide variety of financial services, including customer and business loans (generally short term), checking service, credit cards and saving accounts. A bank is a financial institution authorized by... Continue Reading
ABSTRACT The introduction of Free Primary Education (FPE) in Kenya brought with it challenges that could have a negative impact on quality of education. The purpose of the study was to find out the obstacles facing Quality Assurance and Standards Officers (QASOs) in facilitating the implementation of primary school curriculum in Gatanga District.... Continue Reading
ABSTRACT This study focused on the challenges facing the public primary school teachers in teaching career in Ovia North LGA. Specifically the study aimed at investigating the causes of the challenges that face the primary school teachers in their teaching career. The specific challenges that face the teachers in their teaching career and how do... Continue Reading
To enhance service delivery to its citizen, the Government of Kenya established Parastatals by enacting necessary legislations to entrench state corporations and to give them legal impetus thereby bestowing upon them authority and legitimacy to operate. Due to globalization, competitiveness, and streamlining, these parastatals are left with no... Continue Reading
ABSTRACT The study towards the public relation Techniques for marketing Air Transport service in Nigeria (A case study of executive Air line service) The objectives of the study among others includes. To determine thee impact of public relation on increase customers patronage. To know how public relation helped in proving communication between... Continue Reading
ABSTRACT The study towards the public relation Techniques for marketing Air Transport service in Nigeria (A case study of executive Air line service) The objectives of the study among others includes. To determine thee impact of public relation on increase customers patronage. To know how public relation helped in proving communication between... Continue Reading
ABSTRACT The study towards the public relation Techniques for marketing Air Transport service in Nigeria (A case study of executive Air line service) The objectives of the study among others includes. To determine thee impact of public relation on increase customers patronage. To know how public relation helped in proving communication between... Continue Reading
PUBLIC RELATION TECHNIQUES FOR MARKETING AIR TRANSPORT SERVICES IN NIGERIA (A CASE STUDY OF EXECUTIVE AIR LINE SERVICE ABSTRACT The study towards the public relation Techniques for marketing Air Transport service in Nigeria (A case study of executive Air line service) The objectives of the study among others includes. To determine thee impact of... Continue Reading
ABSTRACT The study towards the public relation Techniques for marketing Air Transport service in Nigeria (A case study of executive Air line service) The objectives of the study among others includes. To determine thee impact of public relation on increase customers patronage. To know how public relation helped in proving communication between... Continue Reading
ABSTRACT This researches the challenges facing the internal auditors in public corporation. A case study of Nigerian Port Authority, Lagos is impartial fulfilment of the condition for the award of Higher National Diploma in Accountancy. It contains useful information on the Internal Audit procedure to the entire department in the authority coming... Continue Reading
ABSTRACT This researches the challenges facing the internal auditors in public corporation. A case study of Nigerian Port Authority, Lagos is impartial fulfilment of the condition for the award of Higher National Diploma in Accountancy. It contains useful information on the Internal Audit procedure to the entire department in the authority coming... Continue Reading
Abstract The objective of this study is to examine the challenges affecting Information Technology Projects in Public Sector, with Kenya Revenue Authority as a Case Study. A lot of changes have occurred in organisational and functional processes calling for these changes to be managed. These changes have led to organisations adopting Information... Continue Reading
Road Transportation was viewed by the researcher as a sine qua non in the economy whether developed or developing. Road transportation is seen as the engine of an economy. It links producers, suppliers, consumers and commuters. But poor, ineffective and inefficient road transportation system have crippled development and the collapse of many... Continue Reading
Road Transportation was viewed by the researcher as a sine qua non in the economy whether developed or developing. Road transportation is seen as the engine of an economy. It links producers, suppliers, consumers and commuters. But poor, ineffective and inefficient road transportation system have crippled development and the collapse of many... Continue Reading
ABSTRACT Inspection has been a mechanism particularly associated with schools. Traditionally, it has been used to monitor the quality of teaching as well as general aspects of schools. In Kenya, education reforms often fail to achieve desired outcomes due to ineffective and inefficient supervision. As a result, the Government of Kenya through the... Continue Reading
ABSTRACT Inclusive education is the practice of teaching learners with special education needs alongside their normal peers in regular classroom setting, instead of segregating them in special classrooms. Inclusive education emanates from the belief that the right to education is a basic human right and a foundation for a more just society. Any... Continue Reading
CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY Managers are the community that visibly stands apart in present-day business organization, although heterogeneous and difficult to unequivocal defining. The reasons for this phenomenon are concerned with the process of ownership and management’s separation, therefore with so called... Continue Reading
Within the complex operation in project management in the 21st century, the school heads  play a very vital role in the management of school projects. However, the management of  these projects has not been smooth. For example, in Mathira constituency there are many  examples of stalled infrastructure projects, projects that have taken too long... Continue Reading
ABSTRACT Since the early years, children with learning disabilities were enrolled in special schools and this led to their segregation from regular schools. They were basically looked down upon in the society. Today the government and key educational stakeholders have put great efforts in trying to include these learners into mainstream schools... Continue Reading
ABSTRACT The purpose of the study was to identify the challenges facing teachers, heads of department, principals and the Quality Assurance and Standards Officer in in-service training in Imenti North District of Meru County, Kenya. The objectives of the study were to: determine how in-service training of teachers was carried out in Imenti North... Continue Reading
NORTH CENTRAL ZONE, NIGERIA ABSTRACT Educational services refer to the services available for teachers to improve their quality and promote teacher effectiveness in the school system, while teacher quality is a degree of excellence... Continue Reading
ABSTRACT Customer satisfaction has emerged as a major area of concern for researchers, theorists and managers in organisations due to its importance. Every organization thus endeavours to ensure customer satisfaction in order to gain the loyalty of their customers. Therefore, the study examined the impact of customer satisfaction on customer... Continue Reading
ABSTRACT Customer satisfaction has emerged as a major area of concern for researchers, theorists and managers in organisations due to its importance. Every organization thus endeavours to ensure customer satisfaction in order to gain the loyalty of their customers. Therefore, the study examined the impact of customer satisfaction on customer... Continue Reading