Explore Project Topics on: TOTAL QUALITY MANAGEMENT ON ORGANIZATION PROFITABILITY A STUDY OF SHOPRITE ASABA

Abstract This study investigates the effect of Total Quality Management (TQM) in enhancing the profitability of business organizations. Variables used to capture Total Quality Management (TQM) are management commitment through leadership, Quality control, inspection, employee training, customer focus, benchmarking as the basis for enhancing... Continue Reading

ABSTRACT A research cannot be carried out if there is no missing link or lacunars or it there is no question unanswered. Total quality management has been seriously dealt with in this research work to know it impact on customer satisfaction and bank profitability to some unanswered questions as to give answer. Chapter 1 familiarized us with the... Continue Reading

CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY Edwards (2010) describe Total Quality Management (TQM) as a management tool in which its basis is to reduce the errors produced during the manufacturing or service process, increases the customer satisfaction, streamline supply chain management and aim for modernization of equipment and ensure... Continue Reading

Impact Of Total Quality Management On Production Cost Of An Organization (A Case Study of Nigeria Bottling Company Plc, Kaduna) CHAPTER i: Introduction 1.1     Background of the Study Total quality management is known as the primary role of management to lead an organization in its daily operations and maintains it as a viable entity into the... Continue Reading

Abstract Total Quality Management (TQM) has been practised in diverse industries from manufacturing to services. But its important in banking sector has attracted only few researchers. By providing the best service quality in Banks higher organizational performance will be expected. So customer satisfaction plays a major role to survive in the... Continue Reading

Abstract Total Quality Management (TQM) has been practised in diverse industries from manufacturing to services. But its important in banking sector has attracted only few researchers. By providing the best service quality in Banks higher organizational performance will be expected. So customer satisfaction plays a major role to survive in the... Continue Reading

Total Quality Management has advanced as an area of great interest to both researchers and practitioners. On a quarterly basis, the Government Press of Kenya, which is the largest of the four public printing firms in Kenya in this study, outputs an average of 10 million units of information products against a target of 12 million units. The top... Continue Reading

The aim of every hotel is to deliver quality service that matches customers’ expectations in any  service encounter at the same time remaining profitable. The hotel industry in Kenya is faced with  competition emanating from a competitive market described by globalization, changing, and  soaring consumer demand for quality services, emerging... Continue Reading

TABLE OF CONTENT DECLARATION ............................................................................................................................. i APPROVAL .................... : ...... , ....................................................................................................... ii DEDICATION ....................... ::... Continue Reading

Banking in Nigeria took a new dimension after the pronouncement of the former governor of the Central Bank of Nigeria professor Ifeanyi Emiefiele for the need to improve the banking industry in Nigeria thereby competing with other foreign banks, hence capital base to 25 billion naira. According to the governor of central bank professor Ifeanyi... Continue Reading

Banking in Nigeria took a new dimension after the pronouncement of the former governor of the Central Bank of Nigeria professor Ifeanyi Emiefiele for the need to improve the banking industry in Nigeria thereby competing with other foreign banks, hence capital base to 25 billion naira. According to the governor of central bank professor Ifeanyi... Continue Reading

ABSTRACT As regards to this topic, TOTAL QUALITY MANAGEMENT (TQM) it goes on reviewing the better ways of improving productivity, product quality, and deliver services. Organizations that adopt the concept of total quality management as culture in the direction of altering the behaviour of managers and employees have become low cost, high quality... Continue Reading

ABSTRACT As regards to this topic, TOTAL QUALITY MANAGEMENT (TQM) it goes on reviewing the better ways of improving productivity, product quality, and deliver services. Organizations that adopt the concept of total quality management as culture in the direction of altering the behaviour of managers and employees have become low cost, high quality... Continue Reading

ABSTRACT As regards to this topic, TOTAL QUALITY MANAGEMENT (TQM) it goes on reviewing the better ways of improving productivity, product quality, and deliver services. Organizations that adopt the concept of total quality management as culture in the direction of altering the behaviour of managers and employees have become low cost, high quality... Continue Reading

ABSTRACT As regards to this topic, TOTAL QUALITY MANAGEMENT (TQM) it goes on reviewing the better ways of improving productivity, product quality, and deliver services. Organizations that adopt the concept of total quality management as culture in the direction of altering the behaviour of managers and employees have become low cost, high quality... Continue Reading

Abstract This study was about total quality management and organizational performance, a case study of Mukwano group of companies. The general objective of this study was to determine the effect of Total Quality Management practices on manufacturing industries with reference to Mukwano group of companies along with the following specific... Continue Reading

THE IMPACT OF TOTAL QUALITY MANAGEMENT (TQM) ON PRODUCTIVITY (A CASE STUDY OF DIAMOND BANK, LTD OWERRI) ABSTRACT As regards to this topic, TOTAL QUALITY MANAGEMENT (TQM) it goes on reviewing the better ways of improving productivity, product quality, and deliver services. Organizations that adopt the concept of total quality management as culture... Continue Reading

CHAPTER ONE INTRODUCTION 1.1    BACKGROUND OF THE STUDY Quality improvement is the only hope for work redemption, recognition of the need for change through systematic and planned development is therefore a strength that organisation must... Continue Reading

  ABSTRACT The topic of this project is “Total Quality Management in the Banking Industry. (A case study of Zenith Bank of Nigeria Plc) The major objective of the study is to ascertain the level of awareness and adoption of Total Quality Management  practices among staff of Zenith Bank in Enugu metropolis and also determine the major... Continue Reading

THE IMPACT OF TOTAL QUALITY MANAGEMENT (TQM) ON PRODUCTIVITY (A CASE STUDY OF DIAMOND BANK, LTD OWERRI) ABSTRACT As regards to this topic, TOTAL QUALITY MANAGEMENT (TQM) it goes on reviewing the better ways of improving productivity, product quality, and deliver services. Organizations that adopt the concept of total quality management as culture... Continue Reading

INTRODUCTION Embarking the  total quality management (TQM) phenomenon is a call for organizational excellence. The phenomenon which started spreading like will fire across the Globe in early 1980 has been spurred on by the fierce competitions raging between companies of Japan, North America and Europe, Japan which occupies only 0.3 percent of the... Continue Reading

INTRODUCTION Embarking the total quality management (TQM) phenomenon is a call for organizational excellence. The phenomenon which started spreading like will fire across the Globe in early 1980 has been spurred on by the fierce competitions raging between companies of Japan, North America and Europe, Japan which occupies only 0.3 percent of the... Continue Reading

INTRODUCTION Embarking the total quality management (TQM) phenomenon is a call for organizational excellence. The phenomenon which started spreading like will fire across the Globe in early 1980 has been spurred on by the fierce competitions raging between companies of Japan, North America and Europe, Japan which occupies only 0.3 percent of the... Continue Reading

ABSTRACT In the service industry, the success or failure of the organisation depends on how they fulfill consumers’ needs and wants. The main purpose of this study is to determine the impact human resource management on total quality management. This study in an assessment of the purpose used deductive approach in which qualitative and... Continue Reading

The broad objective of this research work is to take a critical look at the principle of total quality management so as to find out how its implementation will affect an organisation‟s productivity and profitability. For the purpose of this study, the researcher limited its data to those of the Skye Bank Plc and her customers. The researcher... Continue Reading

ABSTRACT The broad objective of this research work is to take a critical look at the principle of total quality management so as to find out how its implementation will affect an organisation‟s productivity and profitability. For the purpose of this study, the researcher limited its data to those of the Skye Bank Plc and her customers. The... Continue Reading

ABSTRACT The broad objective of this research work is to take a critical look at the principle of total quality management so as to find out how its implementation will affect an organisation‟s productivity and profitability. For the purpose of this study, the researcher limited its data to those of the Skye Bank Plc and her customers. The... Continue Reading

The broad objective of this research work is to take a critical look at the principle of total quality management so as to find out how its implementation will affect an organisation‟s productivity and profitability. For the purpose of this study, the researcher limited its data to those of the Skye Bank Plc and her customers. The researcher... Continue Reading

ABSTRACT Bingham University is a Faith based University, owned by ECWA (Evangelical Church Winning All). The University is said to have graduated five (5) sets of students since inception in 2006. In view of this development, there is a need for the University to adopt the principles of Total Quality Management. The problem of poor service quality... Continue Reading

                 ABSTRACT Bingham University is a Faith based University, owned by ECWA (Evangelical Church Winning All). The University is said to have graduated five (5) sets of students since inception in 2006. In view of this development, there is a need for the University to adopt the principles of Total Quality Management. The... Continue Reading