Explore Project Topics on: total quality management and bank employees in nigeria

  ABSTRACT;As regards to this topic, TOTAL QUALITY MANAGEMENT (TQM) it goes on reviewing the better ways of improving productivity, product quality, and deliver services. Organizations that adopt the concept of total quality management as culture in the direction of altering the behaviour of managers and employees have become low cost, high... Continue Reading

ABSTRACT; As regards to this topic, TOTAL QUALITY MANAGEMENT (TQM) it goes on reviewing the better ways of improving productivity, product quality, and deliver services. Organizations that adopt the concept of total quality management as culture in the direction of altering the behaviour of managers and employees have become low cost, high quality... Continue Reading

ABSTRACT A research cannot be carried out if there is no missing link or lacunars or it there is no question unanswered. Total quality management has been seriously dealt with in this research work to know it impact on customer satisfaction and bank profitability to some unanswered questions as to give answer. Chapter 1 familiarized us with the... Continue Reading

TOTAL QUALITY MANAGEMENT: A SINE QUA NON FOR ORGANIZATIONAL EFFECTIVENESS. AN ANALYSIS OF STANDARD TRUST BANK ABSTRACT The purpose of every business is customer satisfaction. But, management controlled system makes it impossible for organization to achieve this goal. this project reveals total quality management (TQM) as a sine qua non for... Continue Reading

ABSTRACT The purpose of every business is customer satisfaction. But, management controlled system makes it impossible for organization to achieve this goal. this project reveals total quality management (TQM) as a sine qua non for organizational effectiveness achieving customer satisfaction. TQM is simply a customer focused performance enhancing... Continue Reading

ABSTRACT The purpose of every business is customer satisfaction. But, management controlled system makes it impossible for organization to achieve this goal. this project reveals total quality management (TQM) as a sine qua non for organizational effectiveness achieving customer satisfaction. TQM is simply a customer focused performance enhancing... Continue Reading

ABSTRACT As regards to this topic, TOTAL QUALITY MANAGEMENT (TQM) it goes on reviewing the better ways of improving productivity, product quality, and deliver services. Organizations that adopt the concept of total quality management as culture in the direction of altering the behaviour of managers and employees have become low cost, high quality... Continue Reading

ABSTRACT As regards to this topic, TOTAL QUALITY MANAGEMENT (TQM) it goes on reviewing the better ways of improving productivity, product quality, and deliver services. Organizations that adopt the concept of total quality management as culture in the direction of altering the behaviour of managers and employees have become low cost, high quality... Continue Reading

ABSTRACT As regards to this topic, TOTAL QUALITY MANAGEMENT (TQM) it goes on reviewing the better ways of improving productivity, product quality, and deliver services. Organizations that adopt the concept of total quality management as culture in the direction of altering the behaviour of managers and employees have become low cost, high quality... Continue Reading

ABSTRACT  The purpose of every business is customer satisfaction. But, management controlled system makes it impossible for organization to achieve this goal. this project reveals total quality management (TQM) as a sine qua non for organizational effectiveness achieving customer satisfaction. TQM is simply a customer focused performance... Continue Reading

ABSTRACT  The purpose of every business is customer satisfaction. But, management controlled system makes it impossible for organization to achieve this goal. this project reveals total quality management (TQM) as a sine qua non for organizational effectiveness achieving customer satisfaction. TQM is simply a customer focused performance... Continue Reading

ABSTRACT As regards to this topic, TOTAL QUALITY MANAGEMENT (TQM) it goes on reviewing the better ways of improving productivity, product quality, and deliver services. Organizations that adopt the concept of total quality management as culture in the direction of altering the behaviour of managers and employees have become low cost, high quality... Continue Reading

ABSTRACT The broad objective of this research work is to take a critical look at the principle of total quality management so as to find out how its implementation will affect an organisation‟s productivity and profitability. For the purpose of this study, the researcher limited its data to those of the Skye Bank Plc and her customers. The... Continue Reading

ABSTRACT The broad objective of this research work is to take a critical look at the principle of total quality management so as to find out how its implementation will affect an organisation‟s productivity and profitability. For the purpose of this study, the researcher limited its data to those of the Skye Bank Plc and her customers. The... Continue Reading

The broad objective of this research work is to take a critical look at the principle of total quality management so as to find out how its implementation will affect an organisation‟s productivity and profitability. For the purpose of this study, the researcher limited its data to those of the Skye Bank Plc and her customers. The researcher... Continue Reading

The broad objective of this research work is to take a critical look at the principle of total quality management so as to find out how its implementation will affect an organisation‟s productivity and profitability. For the purpose of this study, the researcher limited its data to those of the Skye Bank Plc and her customers. The researcher... Continue Reading

Total Quality Management has advanced as an area of great interest to both researchers and practitioners. On a quarterly basis, the Government Press of Kenya, which is the largest of the four public printing firms in Kenya in this study, outputs an average of 10 million units of information products against a target of 12 million units. The top... Continue Reading

The aim of every hotel is to deliver quality service that matches customers’ expectations in any  service encounter at the same time remaining profitable. The hotel industry in Kenya is faced with  competition emanating from a competitive market described by globalization, changing, and  soaring consumer demand for quality services, emerging... Continue Reading

AN ASSESSMENT OF TOTAL QUALITY MANAGEMENT (TQM) IMPACTS ON BANKS PERFORMANCE IN NIGERI A (A CASE STUDY OF FIRST BANK NIGERIA PLC.) ABSTRACT The purpose of this study is to gain a better understanding of the theoretical and empirical relationship between Total Quality Management and some measure of banking performance. (Profitability, Speed Service... Continue Reading

CHAPTER ONE INTRODUCTION 1.1                       Background of the study The  success of any organization is completely determined by the quality of services that they produce, especially in competitive market place, this therefore... Continue Reading

( A CASE STUDY OF FIRST BANK) ABSTRACT The study examined the impact of TQM on the performance of First Bank, using Uyo branch as a case study. The primary and secondary sources of data collection were adopted in the research methodology. One hypothesis... Continue Reading

CHAPTER ONE INTRODUCTION 1.1             BACKGROUND OF THE STUDY Today, the universe has witnessed various changes that had been affecting human existence, particularly from the period of Stone Age to the computer age.  The full conceptual significance of the modern view of quality cannot be conveyed by such a succinct expression as... Continue Reading

Banking in Nigeria took a new dimension after the pronouncement of the former governor of the Central Bank of Nigeria professor Ifeanyi Emiefiele for the need to improve the banking industry in Nigeria thereby competing with other foreign banks, hence capital base to 25 billion naira. According to the governor of central bank professor Ifeanyi... Continue Reading

Banking in Nigeria took a new dimension after the pronouncement of the former governor of the Central Bank of Nigeria professor Ifeanyi Emiefiele for the need to improve the banking industry in Nigeria thereby competing with other foreign banks, hence capital base to 25 billion naira. According to the governor of central bank professor Ifeanyi... Continue Reading

THE IMPACT OF TOTAL QUALITY MANAGEMENT (TQM) ON PRODUCTIVITY (A CASE STUDY OF DIAMOND BANK, LTD OWERRI) ABSTRACT As regards to this topic, TOTAL QUALITY MANAGEMENT (TQM) it goes on reviewing the better ways of improving productivity, product quality, and deliver services. Organizations that adopt the concept of total quality management as culture... Continue Reading

APPLICATION OF TOTAL QUALITY MANAGEMENT TECHNIQUES THE MANUFACTURING SECTOR OF NIGERIA ECONOMY (A CASE STUDY OF EMENITE LTD, EMENE, ENUGU) ABSTRACT The research work looks at the Application Total Quality Management Techniques in the manufacturing sector of Nigerian Economy, a case study of Emenite Ltd Emene Enugu. Questionnaire were distributed... Continue Reading

ABSTRACT The research work looks at the Application Total Quality Management Techniques in the manufacturing sector of Nigerian Economy, a case study of Emenite Ltd Emene Enugu. Questionnaire were distributed randomly to staffs of Emenite in other to obtain information necessary to answer the three (3) hypotheses questions. The data obtained were... Continue Reading

ABSTRACT The research work looks at the Application Total Quality Management Techniques in the manufacturing sector of Nigerian Economy, a case study of Emenite Ltd Emene Enugu. Questionnaire were distributed randomly to staffs of Emenite in other to obtain information necessary to answer the three (3) hypotheses questions.  The data obtained... Continue Reading

  ABSTRACT The topic of this project is “Total Quality Management in the Banking Industry. (A case study of Zenith Bank of Nigeria Plc) The major objective of the study is to ascertain the level of awareness and adoption of Total Quality Management  practices among staff of Zenith Bank in Enugu metropolis and also determine the major... Continue Reading

INTRODUCTION Embarking the  total quality management (TQM) phenomenon is a call for organizational excellence. The phenomenon which started spreading like will fire across the Globe in early 1980 has been spurred on by the fierce competitions raging between companies of Japan, North America and Europe, Japan which occupies only 0.3 percent of the... Continue Reading